Hikvision CCTV Cameras in Australia
Outstanding image quality, the widest product range on the market and pricing that lets you cover a site properly rather than partially. We're an authorised Hikvision dealer, and we design, install and support Hikvision systems across Melbourne — from a single shopfront to multi-site commercial.
Is Hikvision a good camera? Yes — and it's why we install so much of it.
Hikvision is the most widely installed CCTV brand in the world, and it earned that position on hardware. ColorVu delivers full-colour images at night where older cameras give you grey mush. AcuSense filters out the cat and the moving branch so alerts actually mean something. And the range runs from a two-camera shopfront to a multi-site enterprise system without changing platform — which is why it suits so many Melbourne businesses.
What you get with a Hikvision system
Six reasons it's on so many of our quotes.
Image quality that holds up
ColorVu full-colour low-light, AcuSense person and vehicle detection, and DarkFighter for long-range night imaging — footage that identifies people, not just movement.
The widest range available
Turrets, domes, bullets, PTZ, thermal, ANPR and specialist optics — whatever the site needs, there's a model for it rather than a compromise.
Genuine value for money
Competitive pricing means budget covers the whole site properly — the back door and the loading dock included — instead of stretching to three cameras and hoping.
One complete ecosystem
Cameras, recorders, intercoms and access control from one manufacturer, managed together instead of bolted to each other.
Remote viewing that works
Hik-Connect gives you live view, playback and push alerts on your phone — mature, well supported, and used by millions of sites daily.
Authorised dealer backing
We hold Hik-Partner Pro access, so warranty claims, firmware support and official password resets go through proper manufacturer channels.
Is Hikvision banned in Australia?
No. Hikvision is not banned in Australia. It is entirely legal to buy, own and install for homes and businesses, it is sold through authorised distribution nationwide, and it remains the most widely deployed CCTV brand in the country.
The question comes up because of a 2023 decision affecting Australian Government and Defence sites specifically — a procurement rule for federal agencies, not a safety finding and not a restriction on anyone else. For an ordinary business, retail site, warehouse, office or home it simply doesn't apply.
If your organisation does tender for federal government work and needs to satisfy a procurement clause, tell us at quote stage and we'll design around it. That's a paperwork question we handle routinely, not a reason to pay more for cameras you don't need.
Across shopfronts, warehouses, offices and multi-site commercial clients, Hikvision consistently gives the best coverage per dollar — and when a customer needs footage of an incident months later, it's there and it's usable. That's the test that matters, and it's why Hikvision is on the majority of our quotes.
Set up properly, secured properly
Any camera system is only as good as its commissioning. We change every default credential, put cameras on their own network segment away from your business traffic, keep firmware current, and set up remote access without opening holes in your firewall. That's standard on every install we do — it's the difference between a system that quietly works for a decade and one that becomes somebody's problem.
Locked out? We can lodge the reset as an authorised dealer
Losing the admin password is one of the most common reasons people call us, and it's genuinely solvable — through Hikvision's official reset process, which requires an authorised dealer to lodge the case. We hold Hik-Partner Pro access and do exactly that. Our Hikvision password reset guide explains the process and what you'll need to prove ownership.
Pairing the right Hikvision NVR
The camera is only half the system. A Hikvision NVR is what actually stores your footage, controls how long it's retained and determines how reliably you can pull up a clip weeks later. Channel count, storage capacity and PoE ports all need sizing to the cameras, resolution and retention period the site really needs — get it right and the system just works. We size and configure the NVR alongside the cameras on every install, not as an afterthought.
Hikvision or Dahua?
The two biggest names in CCTV, and the comparison comes up in most quotes. Read our full Hikvision vs Dahua comparison — image quality, apps and price, compared honestly by an installer of both.
Where we install it
Retail and hospitality, warehouses and logistics, offices and professional suites, strata and owners corporations, construction sites and multi-site commercial clients across Melbourne and the Mornington Peninsula. See our commercial security systems page, or if you have an existing system that needs attention, our CCTV repairs and servicing page.
Where Hikvision fits — and what we check first
Where Hikvision fits
- Retail, hospitality and shopfronts
- Warehouses, yards and logistics sites
- Offices, professional suites and multi-tenancy
- Strata buildings and owners corporations
- Homes wanting professional-grade coverage
- Multi-site businesses on one platform
What we check before quoting
- Which areas need identification-grade detail versus overview
- How long footage has to be retained, and the storage that implies
- Existing cabling and whether it can be reused
- Network capacity and where cameras will be segmented
- Lighting conditions at night in each location
Authorised dealer, local support, done once and done right
We're a licensed Melbourne electronic security integrator with over 20 years in the trade, and an authorised Hikvision dealer with Hik-Partner Pro access. That means warranty, firmware and manufacturer support paths are open to us — not something you're left chasing on your own.
We design the system to the site, install it cleanly, commission it securely and support it locally afterwards. See our full CCTV service.
- Hikvision authorised dealer with Hik-Partner Pro access
- Licensed Victorian installer, 20+ years in electronic security
- Cameras, NVRs, intercoms and access control as one system
- We service Hikvision systems other companies installed
Hikvision — common questions
Is Hikvision banned in Australia?
No. Hikvision is legal to buy, own and install for Australian homes and businesses, and is sold through authorised distribution nationwide. A 2023 decision applied to Australian Government and Defence sites specifically — a federal procurement rule, not a restriction on anyone else.
Is Hikvision good quality?
Yes — it's the world's most installed CCTV brand and it earned that on hardware. ColorVu gives full-colour night footage, AcuSense filters false alerts down to real people and vehicles, and the range covers everything from a two-camera shopfront to a multi-site system.
Is a Hikvision system secure?
When commissioned properly, yes. We change every default credential, segment cameras onto their own network, keep firmware current and configure remote access without opening firewall ports. Most camera security incidents anywhere come from unmanaged systems left on default passwords.
Can you reset a Hikvision password if we've lost access?
Yes. We're a Hikvision authorised dealer with Hik-Partner Pro access, so we can lodge the manufacturer's official reset case once ownership is established. See our password reset guide.
Which Hikvision NVR do I need?
It depends on camera count, resolution and how long footage must be retained. We size channel count, storage and PoE ports to the site at quote stage so you neither run out of storage nor pay for capacity you'll never use.
Do you service Hikvision systems installed by someone else?
Yes — repairs and servicing of systems we didn't install is a standard part of what we do, including taking over sites where the original installer is no longer contactable.
Get a Hikvision system quoted for your site
Tell us about your building and what you need to see. We'll design the system, size the recording properly and quote it in writing — with a free on-site assessment first.
Peninsula Smart Care · pensmartcare.com.au