RTLS Positioning Technology
Know where care is happening, the moment it happens.
Real-time location systems (RTLS) add location awareness to your nurse call and duress systems — so presence is recorded automatically, calls resolve faster, and staff can summon help from anywhere in the facility.
Location intelligence, built into the systems you already rely on.
RTLS uses small wireless badges and pendants that communicate with location points throughout your building. Worn by staff and residents, they let your nurse call platform recognise who is where — turning every call, every duress event and every room visit into useful, recorded data, without anyone pressing an extra button.
Presence is recorded the moment a carer walks in
As a staff member enters a room, their badge is detected automatically and presence is logged — no need to press a button on the wall. Care teams are freed from a manual step at exactly the moments they're busiest.
Every entry and exit can feed configurable workflows and is securely recorded for reporting and compliance.
Calls close themselves once help arrives
When a carer's presence is detected in a room with an active call, the system can cancel that call automatically. Alarm lists update in real time across nurse stations, mobile devices and displays.
The result is fewer lingering, unnecessary alarms — and a clearer picture of which calls still need attention.
Call for assistance from anywhere in the building
RTLS badges include a programmable duress button, so staff can summon help wherever they are. When activated, the system surfaces the badge's most recent known location for a fast, informed response.
Resident pendants can be Braille-embossed to support accessibility for every person in your care.
See where care is being delivered at a glance
RTLS can drive over-door lights, illuminating rooms where staff are present so the team can read the floor instantly. A different light colour can indicate when a resident or patient has left their room.
It's situational awareness made visible — supporting safer, calmer care environments.
Let routine tasks take care of themselves
Presence detection and automatic cancellation can trigger intelligent workflows across your system, reducing manual handling for care teams.
- Update call types on displays and devices automatically
- Log room entries and exits without staff input
- Activate over-door lights based on presence
Turn location data into care insight
Location events and button presses are stored for comprehensive reporting — room visits, response times and duration of care all in one place.
The outcome is a clear audit trail, deeper insight into how care is delivered, and concrete opportunities for continuous improvement.
Built for care environments
RTLS works wherever knowing who is where keeps people safer.
Ready to add RTLS to your nurse call system?
Whether you need a quote, have a question, or need urgent assistance — we're easy to reach and quick to respond.
Peninsula Smart Care · pensmartcare.com.au