Home/Personal alarms & fall detection/Dementia care
Dementia care · wander management · Melbourne & VictoriaDementia care at home, with nothing to wear and nothing to remember.
A pendant is the wrong tool for someone with dementia. It gets taken off, left in a drawer, or never pressed. We fit the home so it notices for them: a door that tells you when it opens after dark, lights that come on when they get up at night, and a sensor that raises the alarm on its own if they fall. No cameras, no wearable, and nothing they have to learn.
- Know within seconds if the front door opens at night
- Falls and bed exits detected without a pendant
- Alerts reach your phone as a real call, so you can talk to them straight away
Prefer to talk? Call 03 7504 7011, Monday to Friday.
11:40 pm. The front door opens. Your phone rings before he reaches the gate.
A small sensor on the door knows it opened outside the hours you set. The porch light comes on, the call point by the door says your voice, and your phone rings, all in the same second.
- 1The door opens after dark. The porch and hallway lights come on.
- 2Your phone rings, with the call point by the door already open so you can speak to him.
- 3If you don't answer, it rings the next person, then the monitoring centre if you've chosen it.
Example call shown. Names and times are invented. No image is ever captured, because there is no camera.
Dementia takes away the two things a pendant needs: remembering it, and pressing it.
Families tell us the same story. The pendant is on the bedside table. The person who needs it has forgotten what it's for, or takes it off because it bothers them. When something happens, nobody presses anything.
So we start from the house instead of the person. Sensors on the doors, on the ceiling and by the bed notice what's happening and raise the call themselves. The lights come on where they're walking. The kettle turns itself off. None of it needs to be understood or remembered.
The aim is simple: more safe years at home, and fewer nights when you lie awake wondering.
Five things the home does on its own.
Pick the ones that fit the person. Every one can be added to later.
A door that tells you when it opens after dark
A small sensor on the front and back doors. Open outside the hours you choose and it switches on the porch light, opens the call point by the door so you can speak, and rings your phone. In the day it stays quiet.
Front door · back door · gateFalls and bed exits, with nothing worn
A radar sensor on the bedroom ceiling knows when they leave the bed and don't come back, and when someone falls anywhere in the room. It raises the call itself. A bathroom sensor covers the room where the worst falls happen.
Bedroom · bathroom · our fall sensorLights on when they get up at night
The bed-exit sensor switches on the bedside lamp, the hallway and the bathroom in turn, dimmed for night. A lit route means fewer falls and less confusion about where they are.
Bedroom · hallway · bathroom · smart-home helpersThe stove, heater and kettle switch themselves off
A smart plug on the appliances that get left on. Off after a set time, or when the room has been empty for a while. You can check from your phone that the heater is off.
Kitchen · living room · smart plugYour voice, in whichever room they're in
A call point in each room with a large button and a hands-free speaker. When an alert is raised, the nearest one opens on its own, so a familiar voice is the first thing they hear. They can press it to reach you, too.
Every room · voice call pointSomeone answers, every hour of the night
If nobody in the family can be on call every night, a monitoring centre answers, speaks to them through the nearest call point and sends help. Added to any package.
Optional · monitoring centre · monthlySet up around the person, not the other way round.
Walk the home with us
We visit and listen. When do they get up? Which door do they use? What gets left on? If a dementia adviser or occupational therapist is involved, we work from their notes.
About an hour · freeInstall quietly, in a day
Small sensors, no cabling, nothing that changes how the house looks or works. Light switches still work. We set who gets called and in what order, and test it with the family.
No cabling · one visitTune it for the first month
Dementia routines shift. For the first month we look at every alert with you and adjust the hours and the sensitivity, so the system fits how they actually live. Then a yearly check.
30-day tuning includedWatching over, without watching.
No cameras inside the home. No recordings. No picture of anyone, ever.
The sensors measure movement and height, the way a car's parking sensor measures distance. There is nothing to view and nothing to leak, so they can go in bedrooms and bathrooms where a camera never could.
- Nothing on their body. No pendant to refuse, no watch to take off, no tracker to feel watched by.
- Voice only when a call is open. Call points don't listen in between calls.
- The house looks the same. Visitors and carers won't notice anything, and every switch still works.
- You decide who sees the record of alerts, and it stays in Australia on our own servers.
Works when the internet doesn't
The base unit has its own mobile-phone connection (4G) and a battery, so a power cut or an internet outage doesn't take the system down.
Checks itself
Every sensor reports in on a schedule. If one goes quiet or a battery runs low, we know before you do.
Changes as the dementia does
Start with the doors and the bedroom. Add call points, appliance plugs or monitored response later without replacing anything.
Most families don't pay for this on their own.
Monitoring and wander-alert equipment counts as assistive technology. Which scheme applies depends on age, and we handle the paperwork with you.
Support at Home
The government's in-home aged care program includes an Assistive Technology and Home Modifications stream that can fund door alerts, falls sensors and monitoring. Read what Support at Home will fund.
- Needs an assessment through My Aged Care and usually an occupational therapist's recommendation
- We write the product sheet in the words the assessor needs
Younger-onset dementia and the NDIS
For younger-onset dementia the NDIS may fund this as assistive technology. We are not a registered NDIS provider, so this works for self-managed and plan-managed plans, not agency-managed ones.
- An occupational therapist's letter explaining the need is the document that unlocks it
- Quote and product sheet written to match
Buy outright, or through a provider
Many families start privately while an assessment is pending, then move the monthly cost onto a package once approved. Home-care providers can hold the agreement on a client's behalf.
- Fixed installed price, no lock-in on the monthly service
- Equipment stays useful if funding or the living arrangement changes
Four situations we see every week.
Living with a partner
The carer needs to sleep. Door alerts and night lights let them, and the call point wakes them only when it matters.
Living alone, family nearby
Door alerts, bed-exit and falls detection, with your phone as the first call and a monitoring centre as the backup.
Early stage, staying independent
Start small: appliance plugs and a door sensor. Add more as needs change, without replacing anything.
Care homes and SDA
The same door, bed-exit and falls sensors connect to the nurse call system you already have. See nurse call for aged care.
What families ask us first.
Will it stop them going out?
Do they have to wear anything or press anything?
Will the door alert go off every time a carer visits?
Is there a GPS tracker?
What if they take the sensors down?
Can we start with just the door?
Which areas do you cover?
Tell us what's been happening. We'll tell you what would help.
A free visit, a plain-language recommendation, and a quote in the format your funding needs. Or call and talk it through first.
The system raises alerts and calls; it does not restrain anyone and does not replace a falls-prevention plan, personal care, or emergency services. Detection settings are tuned per home during the first month and reviewed annually. Radar sensors form no image and record no audio outside an open call. Fall statistics: Australian Institute of Health and Welfare. Support at Home and NDIS eligibility is determined by those schemes, not by us.